Thank you for visiting Baby Clothes and Gifts.

The idea of an on-line store started with the exciting news that we were soon to be grandparents. Going on line to search for baby shower gifts led us to understand the need for a website where we could shop for baby clothes, shower gifts and accessories all in one place.

Baby Clothes and Gifts is dedicated to selling quality products at an affordable price and to make your shopping experience with Baby Clothes and Gifts to be as easy and pleasant as possible.

Alabastrite - is a stone-based material which can be intricately molded producing great detail, and will allow paint to adhere. These items may be cleaned by dusting, however, they should not be washed with water as they are painted with water soluble paints.

Bone China - White clay with bone ash added. Bone ash content must be at least 25% by U.S. guidelines, fired at 1800 degrees. The translucent material is finished with a glaze or underglaze (matte). Lighter, stronger, more expensive than porcelain.

Porcelain - Fine ground white clay, molded and fired in an oven for 8 hours at 1200 degrees. Finished with a glazed, underglazed, or "bisque" finish. Glazing produces a high gloss; underglaze produces a matte finish. Bisque is a matte finish without glaze. After finishing, the item is "cooked" for 6 hours at 800 degrees.

Stoneware - White clay with fine ground stone. Working with stoneware demands great expertise and is in fact becoming a lost art. Stoneware is safe to use in microwave and conventional ovens.

Patchwork Items - Unique fabric or paper prints are applied to the surface of porcelain, dolomite or polyresin items. After application, 12 layers of lacquer are added and the item is hand polished to a high gloss between each layer.

We accept MasterCard, Visa, American Express, Discover, PAYPAL, or Money Orders. For faster processing, we recommend using PAYPAL.

Funds need to clear before an order is shipped.

Credit card charges that are denied will be charged a $25.00 Chargeback or Reject Fee. Your purchase will show up on your credit card statement as Baby Clothes and Gifts.

Orders are shipped only to the U.S. lower 48 states, and we do not ship to APO or FPO addresses.

Your order may take anywhere from 3 to 10 business days to process, unless stated otherwise. Ground shipping can take another 4 to 7 business days for a total of 2 to 3 weeks. Embroidered and hand-painted items typically take 1 to 2 weeks to paint and dry.

Shipping is $6.95 for orders under $50 and $7.95 for most orders over $50, however, some items may have additional shipping charges.

We have a 10 day 100% guarantee on merchandise from the day you received the order, unused, unwashed, in original condition and packaging, for a complete refund (excluding shipping charges).

You must email us for a Return Authorization Number before returning any merchandise – this number must be clearly marked on the outside of the package or the package will be refused at the warehouse. We will then provide instructions to you via email on how, when and where to return your package.

Please do not take it upon yourself to simply return any merchandise or you will void any and all return rights.

All orders returned, for other than damages, will be charged a 25% restocking fee plus shipping. Exceptions to this policy will be at the sole discretion of Baby Clothes and Gifts and will be issued a store credit at the current selling price minus a 25% restocking fee.

NOTE: It is always best to send your package back in a manner that is trackable (UPS, Fed Ex, or Delivery Confirmation). We cannot be responsible for non-receipt of returns that cannot be tracked, nor can we confirm receipt of a return/exchange until it has been processed

EXCEPTIONS:

• Because of the nature of our personalized or made to order products, there are no refunds on personalized clothing, books, CD's and picture frames.
• CD's have certain PC requirements, so please make sure whether our personalized CD's will run on your computer.
• Clothing must be unused, unwashed, and in original condition and packaging.
• Additionally, for health reasons, bath and body products are not returnable.
• There are no exeptions to this policy. 

Damages

If all or part of your order arrives damaged, please email us right away to report the damage. Sometimes the freight carriers will want to inspect the damaged box(s) and merchandise, so please keep all packaging material. You may be required to take pictures of the damages, preferably digital, to be sent by email. We are not responsible nor liable for damaged caused during shipping.

Baby Clothes and Gifts respects your privacy and takes great care to safeguard information in our possession.

Contact us anytime at customerservice@babyclothesandgifts.com if you have a question regarding privacy.

Baby Clothes and Gifts does not share customer information (including e-mail addresses) with outside companies unless it is necessary to provide you with Baby Clothes and Gifts products or services, or we are legally required to do so.

Small Pet Clothes has tried to ensure accuracy in the descriptions and representation products, however, slight variations may occur. Our photos have been processed to appear as accurate as possible, however, individual computers may show colors differently. Please feel free to ask any questions before placing your order.